Faq

Find all the answers you are looking for below! If you still have any questions please contact us.

General

We are located in Oklahoma City

Yes! Our products are made and manufactured by Reeves in the USA

Please contact us if you would like to place a large bulk order for your company or as a trailer manufacturer or dealer.

Two stepping is applying a #1 low pH acidic presoak, followed by applying a #2 high pH alkaline soap directly on top of the #1 presoak before rinsing. Step one, step two, then rinse! Two stepping is the best method to achieve a touchless wash.

Each chemical has its own dilution recommendation. If the recommended dilution is 5:1, this means 5 parts water to 1 part chemical. For example, a 5 gallon pail of chemical will make 30 gallons of soap total; 4:1 would make 25 gallons of soap!

No, it does not! Our recommended dilution ratio will give you a baseline to start from. If the recommended 5:1 is working well, then you may be able to thin it out to 6:1 and save more money! There are multiple ways to wash.. find what works best for you!

Polish safe soaps will not harm the mirrored finish on polished aluminum when used at the recommended dilution. Polish safe soaps are safe to use on all trailer types.

Non polish safe soaps will dull polished aluminum surfaces such as fuel tanks, steps, grills, headlight housings, wheels and anything made from aluminum. No need to worry about stainless steel or chrome like visors, mirrors, and stacks as non polish soaps will not harm these surfaces. It is safe to use non polish soaps on every surface of a trailer as long as you do not let it dry or use it stronger than recommended.

Shipping

Yes, we ship to the entire continental USA.

Yes we do! At checkout if you are a business enter your company in the company field.

Sorry at the time, we do not ship our products to PO boxes.

Large shipments of 55 gal drums will be delivered on an LTL freight semi-truck. Shipments on an LTL freight semi will come on a pallet that has been wrapped with stretch wrap. Your most cost effective option is to have your shipments delivered to a commercial address with forklift access to unload the pallet. If you do not have access to a commercial address or forklift, additional fees will be applied to accommodate you!

Small shipments of four or less 5 gallon pails will be shipped with ground shipping. The 5 gallon pails will come packaged individually in a box and can be delivered to any address with no additional charges.

Yes you can, however we do prefer pick up orders are mainly for large bulk orders for manufacturers or multiple 55 gallon drums.

Most orders ship within 3 days. 55 Gallon shipment may take as long as 5-7 days to ship freight.

Returns

Yes we do, but there are certain restictions. Please review our return policies to learn more.

Subscriptions

To start your subscription show our subscription products and setup 30, 60, 90, or 120 day frequencies to save 10% on all recurring orders.

We make it super easy. Simply login to your account and click manage subscriptions. Then from there you can pause, delay or change the frequency.

Yes, of course! They is the best choice to maximize your savings and use the best combinations of products.